Privacy Policy

Effective Date: 1 December 2024

At Ahmed Auto Motors, your privacy is important to us. This policy outlines how we collect, use, and protect your data when you use our services or website.

1. Data We Collect

We may collect:

• Name, email, phone number

• Vehicle details and service history

• Booking and communication records

• Website usage data via cookies and analytics tools

2. How We Use Your Data

We use your data to:

• Provide and manage services

• Contact you regarding appointments

• Send updates or promotions (only if you opt in)

• Improve our site and customer experience

3. Legal Basis

We process your data based on:

• Consent (marketing)

• Contractual necessity (service bookings)

• Legal compliance (recordkeeping)

• Legitimate interest (customer service and improvement)

4. Data Sharing

We do not sell your data. Information may be shared securely with:

• Booking and communication platforms

• Secure payment processors

• Web analytics tools (e.g., Google Analytics)

5. Security Measures

We use:

• SSL encryption on our site

• Encrypted cloud storage

• Access restrictions and regular system updates

6. Cookies

Cookies help us:

• Monitor site traffic

• Improve navigation and content

• Track marketing performance

You may disable cookies in your browser settings.

7. Your Rights

You have the right to:

• Access or correct your data

• Request deletion

• Withdraw consent for marketing

• File a complaint with the ICO

8. Data Retention

We retain:

• Booking and service data for 6 years

• Anonymised analytics data for 12 months

• Marketing preferences until you unsubscribe

9. Updates

We may update this policy. The latest version will always be available on our website.

10. Contact

For privacy-related inquiries, contact:

Ahmed Hersi
📧 ahmedhersi@ahmedautomotors.co.uk
📍 9 Emerald Square, London, UB2 5JS